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35 Examples of How Companies are Using Social Media

35 Examples of Corporate Social Media - via Mashable

  • Blendtec
  • Adobe maintains a list of interesting company related websites and conversations on the social bookmarking site Delicious.
  • Best Western sponsors a blog, “On the Go with Amy”, where the author travels the country writing about her experiences.
  • Cadence recently relaunched its website that now prominently promotes the company’s community.
  • Cisco hosts 12 blogs addressing a variety of audiences for their global business.
  • Coca-Cola Conversations is a blog written by company historian Phil Mooney that focuses on Coke collectibles
  • Dell leverages a variety of social media platforms for customer engagement, including an island in the virtual world of Second Life.
  • Ford publishes news releases with lots of multimedia content and employs a social media news release format to display them in their newsroom.
  • Fujifilm recently launched a social network to build a community of photo enthusiasts around its newest camera.
  • GM uses blogs to communicate directly with its customers around topics ranging from design to green tech.
  • H&R Block created a Facebook fan site to aggregate its social media activities, engage customers and offer tax advice/resources.
  • HP used Twitter to power a scavenger hunt at a recent conference.
  • HSBC built the HSBC Business Network to connect entrepreneurs using blogs, videos and forums.
  • IBM was the first large enterprise to embrace employee blogging and now boasts thousands of blogs related to every facet of its business.
  • Intel has also developed many social media touch points with its software communities, which includes blogs, Twitter and virtual worlds.
  • Intuit sponsors the Tax Almanac wiki, where anyone can find and contribute to this resource for tax information.
  • Jeep connects with customers via a community page with links to photos on Flickr, the company’s MySpace and Facebook pages and a list enthusiast groups.
  • JetBlue employs social media as part of its training for JetBlue University, as this video explains.
  • Johnson & Johnson uses this blog to show another side of the company, with frequent video posts and interviews.
  • Lenovo launched “Voices of the Olympics Games” to aggregate posts from the athletes competing in Beijing.
  • Marriott CEO Bill Marriott posts regular updates and stories from his travels to Marriott properties around the world to fuel the content for this entertaining blog.
  • McDonalds maintains a blog to highlight the company’s corporate social responsibility efforts.
  • National Geographic uses Google’s new virtual world, Lively, to bring people together around its new show, LA Hard Hats.
  • New York Times is beta testing a Firefox add-on that allows users to share and comment on stories through a decentralized social network.
  • Nike started a social community on Loopd to connect athletes interested in surfing, BMX bike racing and similar activities with the brand.
  • SAP sponsored a global survey of social media professionals to learn more about social media worldwide.
  • Sears partnered with MTV to create a social network around Back to School shopping.
  • Southwest Airlines employees share their stories and communicate directly with customers through the “Nuts About Southwest” blog.
  • Sun CEO Jonathan Schwartz’s blog is the example most often cited for what the CEO blog can be.
  • Starbucks started MyStarbucksIdea so that customers can submit ideas for the company which are then voted on by other users, the best of which will be implemented by the company.
  • Toyota started its own virtual world to promote its products in Japan (site is in Japanese).
  • Visa launched The Visa Business Network application on Facebook to connect small business users and to help them promote their businesses to a larger community.
  • Wells-Fargo blogs target two audiences; one examines the company’s history and the other is for students interested in getting their finances in order.
  • WWE has a Facebook application, among other social networking tools and widgets, to bring fans closer to the action.
  • Xerox blogs address several of the company’s core B2B constituencies.
  • Zappos uses Twitter for employees to communicate with Zappos customers about their shared love of footwear.

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